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Frequently Asked Questions (and Answers)

How do I get a password?

Many members are pre-registered by the organization leaders running the community.  If this is the case for you you may not have been given a password yet, even though the system recognnizes you using insecure email/name authentication.   If this is the case, and you have not set a password, ...

How do I login securely using a password?

This site has two ways of recognizing members, with email/name insecure authentication and stronger email/password authentication. To find out about email/name authentication click here. If you are already logged in insecurely with name/email authentication: logout by pressing logout in the top left of the screen next to your name (or ...

How Can I Change My Email Address for Newsletters and for my LogIn ID??

To change your email address you must login with email/password authentication: click the log in button at the top left type in your email address and password* then click on your name at top left once you are logged in Click on the word email in your profile page (next ...

Why and how is it I'm logged in insecurely?

This site has two ways of recognizing members, with email/name insecure authentication and stronger email/password authentication. Any time you make a new post or click on the "manage my subscriptions" from an email, you are logged into this website insecurely, by using your email and full name only. This easy ...

How Do Group Content Permissions Work?

Content access permissions are Accretive, so if content is attached to any group that allows Everyone to edit, then that content will be editable by Everyone, even if some groups restrict editing.

What do the TopazPort mailer statistics mean?

“Unique Opened” and “Open Rate” under represent the number of unique recipients because they count only successful pings to our servers.  Blackberries, Text only Readers and all mail readers where the user does not select “download pictures” are not counted. Total opened includes every time the email is opened ...

How to use the TopazPort mailer

The TopazPort mailer allows you to integrate e-blasts with your web content.   Let your users know about the new edits to your site, and more importantly encourage your users to contribute content to the site. Content for the e-blasts can be selected by choosing content posts on the site ...

Loging In Again and Activating Your Account to Edit Your Posts

When you make a post on a site, your account is automatically created with the Name and Email you use to post. To “activate” your account: hit login in the top left hit “need password” enter the email you used when you made the post click the link in the ...

How can I use my own Domain or Subdomains?

Any subdomain, like for example of a member site, match.dwighthall.org can be pointed externally to an entirely different website OR can be pointed internally, so that it becomes a shortcut to a specific page such as dwighthall.org/volunteering  

Need a password, or forgot my password?

click login at the very top of the site click “need password?” Fill in your email address and hit send click on the link in your email voila!  

Embedding CSS in a Post

add CSS inline html: <style type='text/css'> sytle from .css </style> or like this within a div: style="border: 1px; " A sample that looks good class .intro   ‘Rather than a mass customer base, advertising on these blogs gives lobbyists unbridled access to an extremely valuable audience: Britain’s political elite’ <font ...

Terms Of Service

DEMO PERIOD, FREE TRIAL, FREE SERVICE Though we do not expect to terminate service, you agree that your site may be deleted at any time without notice. CONTENT All content posted on this site is owned by YaleNet, a volunteer service of the Yale Alumni Association of Metropolitan New York, ...

How do I roll back to a previous version of a post?

Click on the post. Seeing it is messed up, you can click history just above and to the right of the title of the post: Look for the date when the post was last working successfully Click the date part of that selection Verify it looks correct when you ...

How to Delete Spam

Sometimes sites can get spam attacks even through our stellar spam blockers. It's easy to get rid of spam all at once if the site has a bunch of spam posts together. 1. See Recent Posts link in the Admin Menu 2. One by one open up each spam post ...

How to Customize Your Menu Bar

To customize your menu bar: * click the edit button above the menu bar * type /NAME OF PAGE you want to link to from the menu in the order you want on the menu. NOTE: If you don't want the name of the page to be the wording for ...

How to Add Sections to the HomePage

Once you have created your section list, it is easy to have this show up on the homepage. Click on the edit button you see in the main page Then select choose for the column you want to add something to (left or right). Then on the next screen in ...

How to Customize Your Main Banner Logo

To customize the look of your banners, simply click the little edit icon above either banner to change the images. Remember, you need to be logged in as a site editor in order to see these edit buttons. If for any reason you do not see the edit buttons, you ...

Creating Relative Links

Sometimes you will want to link to a page within the site and stay in the same browser window rather than going to a new pop up window. In order to make links to pages within the site in the menu bar, it is very easy. 1. Find the page ...

What Section Should I Choose for My Post?

* You can choose multiple sections for each post so that your post can be accessed from different parts of the site. * Simply hold down the shift key to select multiple sections. * You do not have to enter the post multiple times! * For example, if you have a new album about to be released, you can enter the information about the album and perhaps the release date and select: announcements, yalies on the air, and arts. Your post can then be referenced from different channels within the site.

How to Create a Section

If you want to set up a section list on the home page in order to have a quick summary of posts of the same type (such as classifieds, job posts, etc). This process will allow just a few posts to show on the homepage, with a clickable Section heading ...

A Field Guide To Managing Online Clubs

>> this document is for use on all OneClickClub sites, please edit with this in mind << Organizing a Club Leadership and Governance The key to sustaining your group is ensuring more than one person has ownership of the group. Extending ownership involves reaching out to other collaborators and ...